How will I be refunded?

Once your return is approved, we will issue a refund to the original payment method used at checkout.
Refund Timeframe: The funds should be reflected in your account within 5-10 business days after we process the refund.
Please note: The exact time it takes for the refund to appear in your account depends on your bank or payment provider.

If you paid via Cash on Delivery, we will arrange the refund through a bank transfer or store credit (depending on your preference).
Required Information: If you wish to receive the refund via bank transfer, please provide us with your bank account details (bank name, account number, and account holder’s name).
Alternatively, you can choose to receive the refund as store credit, which you can use for future purchases on klikby.com.

In cases where only part of your order is returned, we will issue a partial refund based on the value of the returned item(s).
Shipping fees are non-refundable, unless the return is due to a fault or damage in the product.

If your item was received damaged or faulty, we will issue a full refund once we have received and inspected the returned product.
The refund will be processed as soon as we verify the issue.

If you return a used item, the refund may be subject to a restocking fee or may be prorated depending on the condition of the item.
For used items, the refund is only eligible if the item was defective, damaged, or did not match the description provided at the time of purchase.

Refunds will be processed only after the return item is received and inspected.
Refunds may take longer to process during peak seasons or if there are issues with your return.

If you have any questions or need more information about the refund process, feel free to reach out to us:

Thank you for shopping with klikby.com!

Returns & Refunds