If you need to cancel your order, please follow these steps:
Contact Support as Soon as Possible
Email: support@klikby.com
Phone: +20 100 081 3137
Include your order number and a request to cancel.
Cancellation Conditions
Orders can only be canceled before they are shipped.
Once the order has been shipped, it cannot be canceled; you will need to follow the Return Policy to return the item after delivery.
Refund Processing
If your cancellation is approved, your payment will be refunded to the original payment method within 5–10 business days, depending on your payment provider.
No additional fees will be charged for canceled orders.
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