Trade-In Policy
At Klikby.com, we offer you the opportunity to trade in your old device in exchange for a discount on a new or used device from our store. This way, you can upgrade to a newer laptop or electronic device while significantly reducing your purchase cost.
1. How Does the Trade-In Service Work?
If you want to trade in your old device, please contact us directly via one of the following methods:
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Email: [support@klikby.com]
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Phone: [01000813137]
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WhatsApp: [01000813137]
When contacting us, please provide the following details:
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Device type (Laptop, Tablet, Phone, etc.)
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Model and year (if possible)
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Condition of the device (Is it working well? Are there any issues?)
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Any additional information that could help us evaluate the device.
2. Evaluation and Discount Offer:
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Once we receive the details of your device, we will evaluate its condition based on the information provided.
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Based on the evaluation, we will send you an offer with the trade-in value or discount you can receive on the purchase of a new or used device from our store.
3. Terms and Conditions:
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Acceptable Condition: The old device must be in working condition. We do not accept devices with significant damage or that are non-functional.
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Evaluation: We reserve the right to assess the device based on its actual condition. Factors that may affect the value include the physical condition, age, and performance of the device.
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Minimum Requirement: The device may need to be from a specific brand or model to qualify for trade-in.
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Discount: The trade-in discount will be based on the evaluation of your device. The old device will not be exchanged for its full value but will receive an appropriate discount.
4. Shipping Process:
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After agreeing on the trade-in value, we will provide you with the details on how to send your device to us.
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You can ship your device to us using a reliable shipping service. The discount will be applied once we receive and evaluate the device.
5. Geographical Availability:
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The trade-in service is available only in specific regions. Please verify the availability of the service in your area by contacting us.
6. When Can I Use the Discount?
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The trade-in discount can be used towards the purchase of a new or used device from our store, provided that you have a valid account, and we have verified the condition of your trade-in device.
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The discount cannot be converted to cash or refunded and is only applicable toward a purchase on our website.
7. Exclusions:
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Lost or stolen devices cannot be accepted in the trade-in program.
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Devices containing sensitive data must have all data wiped before being sent to us.
8. Contact Us:
If you have any further questions about the trade-in program or need assistance with your request, feel free to reach out to our support team via:
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Email: [support@klikby.com]
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Phone: [Phone Number]
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WhatsApp: [WhatsApp Number]