Help with password

Having trouble with your password? Don’t worry, we’ve got you covered! Below are the steps you can take to resolve any password-related issues and regain access to your klikby.com account.

1. Forgot Your Password?

• Step 1: Go to the login page.

• Step 2: Click on the Forgot your password? link.

• Step 3: Enter the email address associated with your account.

• Step 4: We will send you a password reset email with instructions. Simply click the link in the email to set a new password.

2. Reset Your Password

• If you’ve received the reset email, follow the link provided to create a new password.

• Tip: Your new password should be a mix of letters, numbers, and symbols for better security. Make sure it’s at least 8 characters long.

3. Can’t Find the Reset Email?

• Check your spam/junk folder: Sometimes the password reset email might land in your spam folder.

• Wait a few minutes: If you don’t receive the email right away, it might take a few minutes to arrive. Be sure to check your inbox periodically.

• Ensure you’ve entered the correct email address: Double-check the email address you’ve entered during the reset process.

4. Change Your Password

• If you’re able to log into your account and simply want to change your password for security reasons:

  • Step 1: Log in to your account.

  • Step 2: Go to your Account Settings.

  • Step 3: Select the Change Password option.

  • Step 4: Enter your current password and then set a new one.

  • Step 5: Save the changes.

5. Account Locked?

• If you’ve attempted to log in multiple times with the wrong password, your account may be temporarily locked for security reasons.

• Wait 30 minutes before trying again, or you can reset your password following the steps above.

6. Additional Support

• If you’re still having trouble with your password or account access, please reach out to our support team for further assistance.

  • Email: mail@klikby.com

  • Phone: +201000813137

Important Security Tips:

• Always keep your password secure and do not share it with anyone.

• If you believe someone else may have gained access to your account, change your password immediately and contact our support team.

Need Further Assistance?
If you’re still having trouble with your password or account, don’t hesitate to contact us. Our team is here to help!

Thank you for being a valued klikby.com customer!